Mocha Grace Coat

Regular price £189.00 GBP
Sale price £189.00 GBP Regular price
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  • Estimated Delivery:Apr 17 - Apr 21

  • Free Shipping & Returns

Product description
Care instruction
Size guide
Shipping & Return

Cozy charm meets elegance in this rich mocha shade. Sleek, minimalist collarless design for modern women.

 

 

 

 

Machine Wash: Wash in cold water (below 30°C) on a delicate or wool cycle. For best results, use a garment bag to protect the fabric.

Detergent: Use a mild detergent designed for wool and delicate fabrics. Avoid using bleach or strong detergents that could damage the fibers.

Do Not Bleach: Avoid bleach to prevent damage to the fabric and maintain the color integrity.

Do Not Tumble Dry: Lay flat to dry to preserve the shape of the coat and avoid shrinkage. Do not tumble dry.

Ironing: Iron on low heat (maximum 110°C), with a cloth between the iron and fabric to avoid direct contact.

Dry Cleaning: Dry cleaning is recommended, especially for garments with alpaca wool content, to maintain the quality of the fabric.

By following these instructions, the coat will maintain its softness, shape, and overall quality.

S (UK8/EU36): Length 113cm, Shoulder Width 44cm, Sleeve Length 61cm, Bust Width 106cm

M (UK10/EU12): Length 115cm, Shoulder Width 46cm, Sleeve Length 63cm, Bust Width 108cm

L (UK12/EU40): Length 117cm, Shoulder Width 48cm, Sleeve Length 65cm, Bust Width 110cm

Shipping Policy
Thank you for choosing XXLSMILE. We are committed to providing our customers with a seamless and reliable shipping experience. Below are the details of our shipping policy:

Free Shipping Across the UK
To celebrate our grand opening, we are delighted to offer free standard shipping across the UK for all orders, regardless of size or value.

Please note: This is a limited-time offer available during our opening period. We reserve the right to adjust or discontinue free shipping at any time in the future. Be sure to take advantage of this exclusive offer while it lasts!

Estimated Delivery Times
We strive to ensure your orders are delivered promptly, primarily working with DPD, a premium courier renowned for its fast and reliable service. Below are the estimated delivery times based on location:

London & Greater London: 1-3 working days.
England (outside of London): 1-3 working days.
Scotland (major cities like Edinburgh and Glasgow): 1-5 working days.
Scotland (Highlands & Islands): 2-5 working days.
Northern Ireland: 2-7 working days.

Please note: Delivery times are estimates and may vary depending on external factors such as weather conditions, holidays, or courier network capacity.

Flexibility in Courier Services
While we primarily use DPD for their exceptional service quality, we reserve the right to switch to an alternative courier if unforeseen circumstances arise (e.g., service disruptions or operational delays). Rest assured, any changes will be made with the goal of minimizing inconvenience to you.

Potential Delays
While we aim for perfection, certain situations beyond our control may lead to delivery delays. These include:

Severe weather conditions.
High demand during peak periods (e.g., holidays).
Courier operational challenges.

If your delivery is delayed, we will do our best to keep you informed and work with our courier partners to resolve the issue promptly.

Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this to monitor your parcel's journey in real-time.

Contact Us
If you have any questions or concerns regarding your delivery, please feel free to reach out to our customer service team at info@xxlsmile.co.uk. We are here to assist you.

Thank you for shopping with us! We look forward to serving you with excellence.

XXLSMILE LTD
info@xxlsmile.co.uk
416, 16 Upper Woburn Place, WC1H 0AF, United Kingdom

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