Mocha Grace Coat
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Estimated Delivery:Sep 03 - Sep 07
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Free Shipping & Returns
Cozy charm meets elegance in this rich mocha shade. Sleek, minimalist collarless design for modern women.
Alpaca Blend Fabric
Crafted from a luxurious blend of 47% alpaca, this coat offers an exceptionally soft touch with natural warmth and breathability.
Wool-Backed Structure
The back side is fully lined with 100% wool, ensuring structure, insulation, and a subtle texture contrast to the tactile, brushed front.
Relaxed Collarless Silhouette
A clean, collarless neckline exudes understated elegance, effortlessly complementing minimalist winter wardrobes.
Oversized, Unstructured Fit
Designed with a loose, cocoon-like silhouette for a sense of ease and effortless layering, echoing modern French-inspired nonchalance.
Muted Earth Tone
A rich, moody brown-grey hue that pairs seamlessly with monochrome palettes or tonal neutrals.
Timeless, Layer-Ready Length
An elongated cut that flatters various heights and silhouettes, ideal for both tailored and casual styling.
Shipping Policy
Thank you for choosing XXLSMILE. We are committed to providing our customers with a seamless and reliable shipping experience. Below are the details of our shipping policy:
Free Shipping Across the UK
All UK domestic orders over £60 will receive free standard shipping (estimated to arrive within 3-5 working days excluding weekends and public holidays). For orders under £60, the standard shipping fee is £3.99.
Express Shipping Policy
All UK domestic orders over £120 will receive free Express shipping (estimated to arrive within 1-2working days excluding weekends and public holidays). For order under £120, the Express shipping fee is £7.99. We prioritize DPD Express shipping to ensure a faster and more reliable delivery experience.
Order Processing Time
If your order is paid and confirmed by 14:00 on the same day (excluding weekends and public holidays), we will aim to dispatch it on the same day. Orders paid after 14:00 will be dispatched on the next working day.
Estimated Delivery Times
We strive to ensure your orders are delivered promptly, primarily working with DPD, a premium courier renowned for its fast and reliable service. Below are the estimated delivery times based on location ( Standard shipping):
London & Greater London: 2-4 working days.
England (outside of London): 2-4 working days.
Scotland (major cities like Edinburgh and Glasgow): 3-5 working days.
Scotland (Highlands & Islands): 3-6 working days.
Northern Ireland: 4-7 working days.
Please note: Delivery times are estimates and may vary depending on external factors such as weather conditions, holidays, or courier network capacity.
Flexibility in Courier Services
While we primarily use DPD for their exceptional service quality, we reserve the right to switch to an alternative courier if unforeseen circumstances arise (e.g., service disruptions or operational delays). Rest assured, any changes will be made with the goal of minimizing inconvenience to you.
Potential Delays
While we aim for perfection, certain situations beyond our control may lead to delivery delays. These include:
Severe weather conditions.
High demand during peak periods (e.g., holidays).
Courier operational challenges.
If your delivery is delayed, we will do our best to keep you informed and work with our courier partners to resolve the issue promptly.
Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this to monitor your parcel's journey in real-time.
Contact Us
If you have any questions or concerns regarding your delivery, please feel free to reach out to our customer service team at info@xxlsmile.co.uk.
Our office hours are Monday to Saturday, 9:00 AM – 6:00 PM (UK time). Emails received outside of business hours will be responded to on the next working day.
Thank you for shopping with us! We look forward to serving you with excellence.
XXLSMILE LTD
info@xxlsmile.co.uk
416, 16 Upper Woburn Place, WC1H 0AF, United Kingdom