1. Can I enjoy free shipping?
Yes, all UK domestic orders over £60 will receive free standard shipping (estimated to arrive
within 3-5 working days). For orders under £60, the standard shipping fee is £3.99.
2. What is standard shipping?
Standard shipping is our basic delivery service, with a fee of £3.99, and estimated to arrive within
3-5 working days (excluding weekends and public holidays).
3. Can I choose faster shipping?
Yes, you can choose Express shipping for a fee of £7.99, with an estimated delivery time of 1-2
working days. This option is available for customers who require faster delivery.
4. What is DPD Express shipping?
DPD Express shipping is our fastest shipping option, with a fee of £7.99, and estimated to arrive
within 1 working day. We prioritize DPD Express shipping for all orders to ensure a faster and
more reliable delivery experience.
5. How can I get a free DPD Express upgrade?
For all orders over £120, you will automatically receive free DPD Express shipping, with an
estimated delivery time of 1 working day.
6. When can I choose same-day dispatch?
If your order is paid and confirmed by 14:00 on the same day, we will aim to dispatch it on the
same day. Orders paid after 14:00 will be dispatched on the next working day.
7. Can I change the shipping method after placing the order
You can choose your preferred shipping method during checkout. Once the order is paid and
submitted, we may not be able to change the shipping method, so please confirm your choice
before payment.